AutoNation Chrysler Dodge Jeep RAM Houston Claim this business

McKenzie Andersonon Google

2 months ago

After visiting a lot of dealerships, with no luck finding anyone willing to locate or sell the car I wanted, I contacted Autonation in Houston and Marshall answered the phone. He sold me the car another dealership said I had to come in person to buy. He made it a friendly, quick, and delightful process, fully remote with a notary who came to my house—the opposite of my prior experiences sitting in dealerships for hours. My new car was delivered to my house yesterday, and I could not be happier. 10/10. Fantastic experience.

Racquelle Chevalieron Google

3 months ago

Anthony Was My Sales Person Who Did An Amazing Job Finding Me A Practically Brand New SUV , All Before Even Coming Into The Dealership . The Finance Manager Devin However Was Top Tier . He Got My Apr Down 4 Points From The Original Offer & Went Above & Beyond To Make The Deal As Sweet As Possible . I Didnt Even Spend A Full Hour In The Dealership . Most Of The Time Spent There Was Us Just Kicking It & Talking . Amazing Experienceeee

Charlotte Emetomon Google

2 months ago

Great service! I don't know why I never came here for an oil change before. I've spent years paying more at other oil change shops while driving past AutoNation the whole time. I brought in a coupon, and when I mentioned it to the service advisor, they honored it and adjusted my total without any issues. I also appreciated that they performed a complimentary vehicle inspection and let me know about potential maintenance and repairs that may be needed in the future. They provided estimates upfront, which makes it much easier to plan ahead. The team was friendly, transparent, and professional throughout the entire process. Overall, it was a great experience, and they've definitely earned a returning customer. I'll be back! ⭐⭐⭐⭐⭐

Abilio Silvaon Google

5 months ago

Absolutely excellent experience dealing with the team over at AutoNation at this specific location. Alan in sales, Hunter and Alejandro in finance did an amazing job to get us into upgrade my current jeep. We had a unique situation that involved a little bit of extra help and a little bit of extra initiative. A lot of other places that we visited did not even attempt to take on our situation because of the simple fact that it involves them actually having to do their job and work a little bit. These guys at this location, took it on as a challenge and wanted to make sure that we did not leave there without being able to complete the process that we started

Rafael Lopezon Google

a month ago

Would give this no stars if I could. I had a disappointing experience with this dealership. Before trading in my vehicle, I made an $800 loan payment and informed the dealership about it. I was specifically told that I should be receiving that money back. After the trade was completed, I never received a refund. When I followed up, I was given a different explanation and was told that I had signed the payoff amount, even though I believed it reflected the balance before my payment. Instead of acknowledging the confusion or trying to resolve the issue, they simply dismissed my concerns. Whether this was a misunderstanding or poor communication, customers deserve clear and accurate information, especially when it involves hundreds of dollars. I recommend getting every detail in writing and carefully reviewing all payoff and trade-in numbers before signing anything. Unfortunately, this experience left me feeling misled, and I can't recommend this dealership based on how this situation was handled.