Budget Car Rental is a car rental located in Houston. Rated 3.6 stars from 145 Google reviews.
Budget Car Rental Claim this business
3.6(145 reviews)
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Listed under Car Rentals. Located in Houston.
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- Address899 N Loop W, Houston, TX 77008, USA
- Phone(713) 869-5171
- HoursMonday7:30 AM – 6:00 PMTuesday7:30 AM – 6:00 PMWednesday7:30 AM – 6:00 PMThursday7:30 AM – 6:00 PMFriday7:30 AM – 6:00 PMSaturday9:00 AM – 1:00 PMSunday9:00 AM – 1:00 PM
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Photosfrom Google
6 photosReviews
3.6(145 reviews)
Mohammad Won Google
Booked a cargo van through Budget ~1 week ago. Today I get to the rental location and Denise tells me they don't have my reservation. After I pull up my reservation on my phone, she finally acknowledges it and tells me there's no cargo van available and that my only option is a 16 ft truck (almost twice the size of what I requested). This place is unreliable, what's the point of booking a truck in advance if they won't honor it when you get there? If you're like me and are taking time out of your busy day maybe even taking off from work, don't rely on this place or company to have the truck you booked in advance.
Amy Askewon Google
The first car I reserved wasn't available at the location I booked. They changed me to a different store but before going, I looked to see and they had terrible reviews about being scammed. Called a third location (North Loop) and the girl was so rude to me over the phone that I cancelled my reservation and called Enterprise.
Laura Esquivelon Google
We came in thinking we had a reservation here because we had screen shotted our reservation and it showed this address. We walked in trying to ask a couple of questions but Denice was extremely rude, instead of attempting to assist us in finding our reservation she refused to even look at the screen shot or type in our confirmation number. She was condescending and rude and wouldn’t even let us get a word in. This woman does not belong in customer service. If you are looking for good service and incredible people go to the Kasim group at 9330 westheimer.
I Son Google
I always return to this location and I always get the best service. The ladies are wonderful.
Ramon Iniguez Jr.on Google
Rented a car through the website confirming availability. Walked in and before I could get a word in “we don’t have any cars” … mind you the lot is full. With modern technology this shouldn’t be an issue. Never rent from this location.