Salata Claim this business

Tra BaBeon Google

3 months ago

Diana has excellent customer service. She was incredibly patient and helpful when I was unsure about my first purchase. She guided me through the entire process and made sure I was satisfied with my choice. I will definitely be returning to store in the future. Thanks also to the other two women also didn’t get their names

Avanton Google

6 months ago

First time trying this place really love how clean everything was no flies just a very clean atmosphere which made it feel a lot better when getting my salad. The price is a little high, but worth it with all the toppings you can get the service was amazing. He was very patient with me and I truly appreciate that.

Samantha Williamson Google

4 months ago

I ordered a small salad from this store on doordash and my salad came with a hair inside it. I know it wasn't my doordash driver because she had her hair covered so I know it was whoever made my food. Doordash refused to refund me my money I spent on the salad so I just paid for a salad I couldn't eat.

Scott Michaelon Google

2 months ago

My dad visits Salata Jersey Village almost every Monday, and we are consistently impressed by the outstanding service we receive. Brandon and the entire team always go above and beyond to make every visit welcoming and enjoyable. The food is consistently fresh, appetizing, and prepared with care. The restaurant is always clean and inviting, and Brandon makes sure our meals are prepared exactly the way we like them. His attention to detail, positive attitude, and commitment to customer service truly stand out.Brandon is a tremendous asset to Salata and deserves to be recognized for his efforts. That extra level of care has a greater impact on customers than he may realize, and we sincerely appreciate everything he and the team do. Keep up the great work, Salata Jersey Village!

An'Tneal Harrison Google

3 months ago

That is incredibly frustrating. When you are a weekly regular at Salata and I always have a great experience, but today’s visit was incredibly disappointing. I ordered a large salad with chicken to-go, only to get all the way home and realize the dressing was left out of the bag. My husband had to drive all the way back to the restaurant on a busy Saturday ( Father’s Day weekend) afternoon just to pick up the missing item. What makes this a 1- star experience isn't just the mistake—it’s how it was handled. There was absolutely no effort made to resolve the inconvenience. No apology token, no offer of a small item like a cookie for the trouble, nothing. The staff simply stated their manager wasn't there. For a loyal customer, basic customer satisfaction should be a priority when correcting your own staff's oversight. It’s the little things like this lack of care that make people question returning. Poor customer service.