Graham Management, Inc. Claim this business

Monica Lon Google

3 months ago

I am a member of a community that is managed by Graham Management. There has been a change in ownership as well as community managers over the years. I must say with these operational and managerial changes, their services are still subpar. Both previous and current community managers (Andjela and Raven) have ignored emails from property owners and have significantly delayed responses to inquiries. Both seem to not care about anything, especially if you reside in a community that does not have over a million dollar annual budget. Maybe if my skin tone was lighter and lived in an exclusive community, then I would get acknowledgement of my emails. Also, it appears that the community managers may have too many communities to manage and cannot handle the infux of requests, work orders, bid solicitation, etc. If this is the case, then Graham Management needs to consider hiring more personnel to meet customers' needs. Also, please take into consideration customer service training for your employees. Instead of addressing landscaping issue, Graham Management added more rocks around my home.

Veronica Gonzalezon Google

2 months ago

Brytnie Galeas was incredibly responsive and helpful throughout the entire process of getting my roof replacement application approved. She guided me every step of the way, answered all my questions, and made everything so easy. My application was literally approved in just one day! I truly appreciate her professionalism, efficiency, and outstanding customer service. Thank you so much, Brytnie, for all your help. I highly recommend working with her!

Sonia Alanizon Google

4 months ago

Brytnie Galeas was outstanding to work with throughout our residential pool application and approval process. She handled everything with speed, efficiency, and a high level of professionalism. From start to finish, communication was timely, clear, and consistent, which made what can typically be a stressful process feel seamless. She stayed on top of every detail, responded quickly to questions, and kept things moving without delays. It’s clear she takes ownership of her role and genuinely cares about delivering results. Highly recommend Brytnie if you want someone who is organized, responsive, and gets things done right the first time with any HOA request within the Summerwood community.

Sam Sehgalon Google

3 months ago

Exvellent & Fast Service - Working with Brytnie S. Galeas has been an absolute pleasure. I recently submitted a request for a roof replacement, and the efficiency was unmatched. Brytnie provided prompt replies to all of my emails and guided me through the process seamlessly. Thanks to her quick action, my request was proceeded and approved in a single day. Thank you, Brytnie, for your dedication and top-notch service!

Judson Tateon Google

a month ago

When I reported a plumbing issue at my Dad's condo, Bernita called me back promptly (within 30 minutes) on a Saturday. We were not able to address the issue over the weekend, which is understandable. I sent another message on monday and she responded in minutes and scheduled a plumber to assess the issue. Thank you! Judson Tate