Houston Community Management Services Claim this business

Joseph Carwileon Google

a month ago

Karen Lopez would get 10 stars if it was possible. When I 1st contacted my HOA I really didn’t think they could help. Boy was I surprised when I was given her direct phone number and very surprised on how quickly she responded to my concerns. By far the best customer service I’ve ever received. God bless and thank you so much. Joe Carwile Turtle Creek Subdivision

Momma Robon Google

5 months ago

Most people just want to complain so I thought I would give a nice review. My interaction with the management company was excellent! They were quick to respond to my calls and emails. Shannon was very helpful and patient answering all my questions.

Kevin Essoneon Google

a year ago

I wish I could report that my company’s experience has been great and I am looking for to a productive working relationship with HCMA/Associa. However like many of you, my company’s has experienced the same lack of professionalism. We were contacted by the HOA of , the beautiful Foster Creek Estates to complete a service. We contracted and completed the job on 9/21-23/2024. The Board stated that they were 100% satisfied with the service we provided. Once invoiced for the services, we began to experience inconsistencies from Houston Community Management Association property Manager, Nathaniel Griffin. Mr Griffin’s less than professional attitude toward my company and the service we provide was obvious from the start. We have experienced a complete disregard regarding past due payment from Nathanial, as well Associa that is unbelievably unprofessional. There is an obvious complete breakdown in the company’s operating policies. WITHIN this small timeframe We have been told by Associa that HCMA was mailed the check shortly after the invoice was received. HCMA says that is not a practice of theirs and they have no knowledge of payment. Then we were told the check was mailed from HCMA. (See picture) Today, 10/11/2024 we asked for an update by close of business today. Nathaniel viewed the request as disrespectful and a personal insult….so much so that he hung up in the face of my Accountant. We tried to assure him that to inquire about a past due invoice was standard business practice. We have not received payment or any update regarding the “missing check” as of yet. We have informed the answering service of Associa that escalating the matter will result in additional expenses after today. I am bringing this matter here in hopes that it will gain the attention of the Community Manager Supervisor, Maria Maldonado.

mark teagueon Google

4 months ago

Karen Lopez is by far an excellent representative of HCCMS. She is VERY pleasant as well as professional and ALWAYS gives me a positive feeling after our conversations. Tell her I said THANX VERY MUCH !

Serdaris Prestonon Google

a year ago

I've had a wonderful experience working for Ms Mundy and the Associa Houston Community Management Services. My company hasn't had any misfortunes with working with this team.We are grateful and hope to continue to be of Service to this team.Ms Mundy has really been a big resource and has responded and answered all my questions in a timely and professional manner.We look forward to continue to work with this team at Houston Community Management Services