M/I Homes – Houston Claim this business

Gladys Valdezon Google

4 weeks ago

We are very pleased with our experience purchasing our new home. From the beginning, the team was professional, responsive, and genuinely committed to making the homebuying process a positive experience. They were attentive to our questions, communicated well, and worked diligently to address our needs throughout the process. We especially appreciated the care and attention provided after closing. Lindon and Josh have been exceptionally helpful, responsive in answering our questions and addressing our service needs.

WGPon Google

3 months ago

Update: 6/19/2026, Vince Martinez, Warranty Project Manager, contacted me about the structural warranty issue. He sent the framing contractor out and they supported the rafter to a load bearing beam which remediated the issue. Thank you for responding and remedying the situation. Old problem: Trying to get a call back for the 10 year warranty regarding structural rafter issue (roof rafter not attached to load bearing beam) is painful. I filed several online claims, over a week and a half ago. I have called several times and was told I would be called back but have yet to receive a reply via email or phone. Do better MI Homes!

Kristi Gomezon Google

2 months ago

Buying a home can be a horrible experience, and I couldn’t even start to think about building one until I went to M/I. The building team was great, but the customer service team was wonderful! They checked on us throughout the whole experience and even came out after to make sure everything went according to plan. If I had to do it all again, I would only choose M/I. Thank you for making the experience easy and making my dream home come true.

Maria Cutlipon Google

2 months ago

If I had to do it all again, I would definitely choose MI Homes. They are amazing! After you buy their home customer service is outstanding! They don’t just sell you a house, they care about your home long after closing. Customer service has been understanding, responsive, and great to work with. The director herself has come to my home and took the time to make sure my problem was resolved. I would definitely recommend them to anyone.

Judy Lichtenbergeron Google

6 months ago

We love our new home and have had a wonderful experience with M/I Homes. It is beautifully built, detailed with the M/I touch, and feels strong and well-crafted. Our home is truly special to us, and the entire team, from our realtor Matt to Zack, has been the BEST. Zack has always been there to answer our questions and provide warranty information, giving us real peace of mind. We feel supported, protected, and confident that our home will be well taken care of for many years to come. This is the builder I trust. Judy Lichtenberger