NTB-National Tire & Battery Claim this business

S Kingon Google

3 weeks ago

My car stuttered when starting so took to auto zone. They said my battery and starter were fine, alternator was bad. So went to The Auto Doc, but he couldn’t fit me in immediately and he recommended Mavis Tires & Brakes. Arrived and mechanic Quincy greeted me so happily. Explained the situation to Nelly and that I had an hour, maybe 90 minutes before I had to leave to catch a flight. They were awesome. Chris checked my car, said it was a battery, not the alternator and Malik immediately started working on it. Manager Terrance checked me out, informative, kind, and helped me fix my car so I wouldn’t come back from my flight at 10pm with a dead battery at the airport. Woot woot!

Alina Lugoon Google

3 weeks ago

Mr. Quincy was great! I went to the shop because I noticed my tire had low pressure, and it turned out that the tire had an irreparable hole in it. He was kind enough to help me put on my spare tire, which allowed me to get to work on time. He was kind, courteous, and respectful throughout the entire experience. I really appreciate his help and would definitely recommend this shop!

Nydira Brownon Google

a month ago

Nelly is an absolute rockstar! Her customer service is top-notch, and I highly recommend studying her approach. I had a flat tire, and she went above and beyond to ensure that my situation was handled efficiently. She coordinated with the guys to get my spare tire and ordered me another tire, which was then shipped to the store closet for me.

Cat Ursoon Google

a month ago

This car dealership did a great job with premier services and an incredible crew! They felt like family to each other and clearly worked like a well oiled machine, efficient and effect. I got to work with wifi while I waited for my services to be done. And I will most certainly be back!

Samantha Davison Google

4 months ago

I had an amazing experience at NTB thanks to Terrance and Dray! From the moment I walked in, they were professional, welcoming, and genuinely helpful. Customer service like this is hard to find these days. They made the entire process smooth, easy, and stress-free while keeping me updated every step of the way. The establishment itself was clean, organized, and ran efficiently, which made the experience even better. Terrance and Dray went above and beyond to make sure I was taken care of and felt valued as a customer. Their patience, honesty, and positive attitudes truly stood out. If you’re looking for a place with excellent service, knowledgeable staff, and people who actually care about their customers, I highly recommend this NTB location. Huge thank you again to Terrance and Dray for making this such a great experience!