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Itoon Google

2 months ago

I had an excellent experience at this location. From the moment I arrived, the entire team was professional, friendly, and respectful. They explained every step of the service clearly, answered my questions, and never made me feel pressured to purchase anything I didn’t want. In addition to the oil change and oil filter replacement, they checked several important components of my vehicle, including the air filter, cabin filter, fluid levels, transmission, coolant, windshield washer fluid, tires, and more. They took the time to explain what needed attention and gave me the option to decide which services I wanted, which I really appreciated. I also appreciated that they took the time to explain when I should return for my next oil change and how to keep my vehicle in good condition. I work in customer service as well, so I know firsthand that it is not always easy to maintain a professional, friendly, and helpful attitude throughout the day. I visited around 4:00 PM, when many people have already spent hours assisting customers, and yet I still received warm, patient, and professional service from the entire team. A special thank you to Ric and the rest of the team for their outstanding work. The experience was so positive that I will definitely return for future services and happily recommend this location to others. -Selena

Kimberly Andrewson Google

2 months ago

The service was great. The digital coupon made the price reasonable, because I was shocked to know the price has gone up! The oil change was very quick and efficient, and the air filter checks were probably the most priceless thing as I learned. I had an indoor cabin air filter in my glove compartment. The entire time I’ve had Barry and I never knew it. They always take great care of me when I come, and I appreciate the work they do.

Ginger Ollisonon Google

3 months ago

My experience was horrible after the completion of my oil change and filters and paying $180 My car broke down less than a block away. The had to push my car out the middle of the road by myself and walk back to the shop because no one was answering. After the attendant stop trying to convince me it was my battery or the alternator he came back and hour or so later with the device to read the codes and saw that the full throttle was not secure. My though is when the or filter was replaced it jarred the connection loose which caused all the issues of engine failure I appreciate his help but i miss a whole days of work behind it and i am not happy at all and i am a long time customer for all My vehicles Update: A Shop Manager commented on my post and ask for me to give them a call. Unable to get ahold of any one. Mailbox is full. I lost a whole day of pay due to the error. And not one person called me to apologize or offer a refund

Sedwick Kellyon Google

5 months ago

I went and got an oil change and after they finish completing it, my engine light came on. I told him something was wrong and instead of checking my engine to see if they’ve done something wrong they told me to go see a mechanic. I’ll go to AutoZone to get a reading come to find out I’ll go to AutoZone, but before I get there, I get stuck cause my engine shut off come to find out they didn’t put my air hole filter back on so I had to pay to get someone to take me to AutoZone cause my car stop all I had to do is open the hood and see They had forgot to put the filter on not only did I pay $144.69 Worst, worst experience ahead never again hopefully they resolve this issue

Icis Pattersonon Google

7 months ago

Today I went to take five around 6pm to get my oil changed. I drive a 2016 silver Chevy impala just so when they read my review they’ll know exactly who I am. There was a lot of play in the staff and they were very inattentive. Leaning on cars, laughing and running around. I didn’t get acknowledged for 10 Minutes. When I finally did get my vehicle serviced. The employee Tyler who was on “hood” duty was told by the employee Jason who was working the “pit” I had an oil leak. After, Jason got from under the car I told Tyler to tell Jason to come see I wanted to ask him a question. Jason thought I was trying to make a pass at him and would not come see. I’m more than sure it’s because I am an openly gay black African American man. I then screamed out the window which I shouldn’t have had to do “I don’t want to talk to you, I want to talk about the car”. I only said this because he REFUSED to come to my window so we could have a conversation like men. He stood by the nose of the car and would not walk by my window. Then, proceeded to answer my questions as if I was bothering him. As if it’s not his job. They didn’t know show me my oil til I asked them. They didn’t offer water until I asked. I did not get my sticker to go in my window to tell me the mileage of when to return. The employees on the shift January 6,2026 shouldn’t be working on any cars. These are nothing but children with no consideration of anyone’s vehicle. The names of all employees for when I went at 6-6:30pm are TYLER (Hood)JASON(Pit) JERROD Safety) RIC(MOD) TYLER (Svc Writer)