Pollo Bravo Claim this business

Lisaon Google

12 months ago

Food and service was really good. I've been to a few Pollo Bravo places and I never had a bad meal or service. I've tried several things on the menu but as far as protein their chicken is really super good. It's very tender & moist. I highly recommend their yuca fries or "cassava". I've eaten yuca fries a lot & various places but Pollo Bravo has the best.

Marcos Oon Google

3 months ago

First off I’d like to say the food was amazing. I drove about 45 mins to this location because the Pollo Bravo location in Pasadena closed down. I ordered a few Gordos Combos to bring back to the family celebrating mother’s birthday. They were delicious, far better than the Pasadena Pollo Bravo.. The only reason I am not giving them 5 stars is because of the cashier taking orders. Absolute worst customer service I have experienced in quite a while. Had I not drove with my mom 45 mins to this place. I would have walked away. Every question that my mother and I asked, she gave off this nasty attitude. It’s as if though we were a nuisance for even being there, and asking question about the menu. Not sure if I’ll be going back.

JP Riveraon Google

a month ago

Food is decent. Kind of hard to mess up roasted chicken. Rice is generic. I think the fact I asked for some hot sauce and they wanted to charge me for it, even tho I spent $45 on 2 plates is wild. I ordered half a chicken with 2 sides as well and asked for tortillas, they also wanted to charge for that. Flan was $8. Overpriced for what it is, and the customer service is mediocre.

Jennifer Von Google

2 months ago

Lunch special price did not ring up as advertised and they did not fix it even after I pointed out the large sign. They also did not give me my drinks that should have been included in the order. The chicken was good.

Melissa C.on Google

3 months ago

I went to this restaurant on Saturday around 1:15PM or so and placed my order to go. I put 0 tip because again the order was to go. I guess the young lady who took my order got upset because when she brought me my drink and later on the food she had and major attitude. I said have a great day and did not respond and walked away. Please train your staff not to expect a tip when the order is to go. I have no issues tipping if I sat down to eat and was served. I could have easily use DoorDash to pick-it up myself which I usually do, and there wouldn’t have been any issues, but I was already close to the restaurant and said might as well. Other than that the food was freshly cooked and delicious as always.