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Gaurav Desaion Google

3 weeks ago

The team at pool man inc did a great job. Starting with the sales person Blake who carefully listened to our needs and showed a design which incorporated everything how we imagined. He worked with us on the pricing and was showed patience with all the queries we had. Once the project started Jon who was the supervisor for our pool kept us informed of the progress and the delays caused by weather. Vallerie who manages the scheduling was amazing and always responsive. At every point of the project I felt that selecting pool man was the right decision. Highly recommended if you are looking for a thoroughly professional company who knows what they are doing.

G Ron Google

2 months ago

We recently had our second pool built by The Pool Man, and once again they exceeded our expectations! More than 10 years ago, The Pool Man built the pool at our previous home. We loved the design and quality so much that when we moved and decided to build another pool, we never even considered another company. Choosing The Pool Man again was an easy decision, and we were not disappointed. Wes did an outstanding job designing our new pool. He listened carefully to what we wanted and created a beautiful design that fit our backyard perfectly. The finished pool looks even better than we imagined. Alfonso was our superintendent, and we truly appreciated how organized and attentive he was throughout the entire project. He kept us informed with regular text updates about what had been completed, what was happening next, and he always responded quickly whenever we had questions. Even on days when no crews were scheduled to work, Alfonso would stop by to check on the project and make sure everything was progressing as planned. That level of dedication gave us a lot of confidence and peace of mind. The entire construction process was well organized, communication was excellent, and the project was completed on schedule. Everyone we worked with was professional, friendly, and took pride in their work. We couldn’t be happier with our new backyard and highly recommend The Pool Man to anyone looking for a high-quality pool builder. Thank you, Wes, Alfonso, Bryan, and the entire team for another beautiful pool!

Tri Caoon Google

9 months ago

The Pool Man team has been absolutely amazing, from their expertise to their communication throughout the entire process. We first worked with Wes, the designer, over the summer to review the design and discuss exactly what we wanted. Wes was extremely detail-oriented and knowledgeable, walking us through every aspect of the design—from how the pool would complement our home’s layout to thoughtful recommendations on tile, decking, and other finishes. He also suggested features that truly enhance the ownership experience, such as the heater/chiller option and the automatic floor cleaning system. Jon and Brian on the construction team were just as impressive. They paid close attention to every detail at each stage, from construction and curing to ensuring everything in our courtyard met their high standards. Their communication was excellent—they kept us informed daily on progress and what to expect next. Lastly, Jeremy was incredibly helpful with chemical balancing and pool school. He thoroughly explained everything, from controlling the pumps via our phone to properly maintaining the pool. Overall, I highly recommend The Pool Man to anyone who truly wants a worry-free pool-building experience.

coby royon Google

2 months ago

I called to report the incorrect installation of a a back flow preventer valve. I was told immediately it’s impossible for pool man to install this incorrectly and since I am outside of the warranty there was zero accountability or effort to solve the problem from pool man’s side. Attached are the photos showing the valve was installed backwards causing the flap gasket to pinch and leak water back into the pool. I am sure they will come back with excuses so let me address them now “We would have found this immediately”. Incorrect, a new flap gasket would fix the issue for a while until the crease comes back. The permanent solution is to replace the housing in the correct orientation. “How do we know the valve wasn’t replaced and installed incorrectly” because no one replaces the housing, only the internals. Also look at the photos. Everything is the same age My biggest issue is pool man’s lack of offering anytype of solution other than “we will charge you to fix this” is a crappy approach. Maybe offer to come take a look. If the pool technician believes it’s on pool man, then we will fix free of charge. If he believes it’s a replaced valve then it’s on me. Incredibly disappointed and if this is how they treat someone over a 50 dollar part, imagine larger more expensive issues. When I’m wrong I’m wrong. You’re correct. I was not aware of the freeze repair.

Melissa Littrellon Google

3 months ago

I would highly recommend using The Pool Man for your next pool !! The service was top notch, the communication was thorough and the product they delivered was superior in quality. Not only that, but everyone was so friendly !! All of these things made for a seamless process. My husband and I have built a few pools in our lifetime and this by far was the best experience! In an industry where pool companies come and go, you can always count on Pool Man to be there. They have been in business for a long time and are not going anywhere.