Real Property Management Houston Claim this business

Building Legacyon Google

a month ago

Great company who cares for their clients and their clients' property! Kudos to Kim F. and team. We have been very pleased with their services. Kim has been most helpful and supportive. Looking forward to doing more business with Real Property Managment Houston in the near future. Way to go, Kim & Team! We appreciate you all!

Frank Braccoon Google

a month ago

I've been with RPM for about 9 months now and I've been pretty happy with my experience. As the old saying goes, you get what you pay for, and RPM has been good value for money - especially given a medium-sized rehab for an apartment prior to going to market. I want to make sure I also recognize Kim, who has been especially responsive and has gone above and beyond with a special request I had as well.

Eraj Zaidion Google

2 months ago

Friendly team & ownership that is easy to connect with and usually reachable. However, my personal experience over the last 3 years with this franchise has been disappointing. I purchased a new construction duplex in 2023 and outsourced it to this management company, who sourced market tenants for both units after months of searching (granted it was the offseason, so I understand). Despite it being new construction and completely livable, the management company charged over $6k to "make it ready", with all sorts of B.S. / and mostly "nice to have" work which they claimed was essential. I accepted it after much persuasion and saying it would make the property more marketable and help with problems down the road - after which we rented it to tenants who absolutely wrecked my beautiful, new duplex. Not only that, but this PM didn't even keep an eye on my property and refused to do so unless we paid them extra and even that comes one mid-lease / year check, which is ridiculous considering there are other PM companies who will drive by and periodically look at the property... even doing so at minimum 3-4 times a year over my two year lease would have easily caught the garbage, overgrown grass, negligence etc on the property, but I'm sure even that comes with more charges. Maybe this company simply has too many properties to manage and can't give the appropriate attention to owners without charging them ridiculous pricing, so their resources are stretched thin. Who knows? After this rental period, we now have termites in both units and I now I have to pay $1500 (per unit) / $3k (total) for just that despite it being the same / connected house, plus over $3k in fixing up costs, and more costs after they review the damage from the termites..... and this is post-negotiation. Pretty soon it'll be enough to put a down payment on another SFR / duplex in the same area. This company can say what they want about "caring" for clients but it is evident that their only concern is about making revenue via fees and being opportunistic as noted from their behavior and activities stated such as the above. Overall, this has been an extremely disappointing experience with this franchise, but I'll give them the chance to amend / rectify things before further downgrading and pursuing further action as that's fair. A better business model would focus more on client retention and getting the right systems, vendors, and people in place so you don't actually lose them and can create sustainable profits. People like me who work regular W2 jobs and now have to sell their property because this PM's negligence has put me at significant losses YoY. BTW: No property = no mgmt fees: it isn't that complicated.

LiTonya Royon Google

a month ago

Kim Fleshner has been nothing but absolutely AMAZING! When looking for a property management company as first time investors, we didn't know who to trust. We interviewed a few companies, but just never found the "right fit" until we met Kim Fleshner with Real Property Houston. She answered all of our questions and wasn't pushy or demanding. Whether we decided to go with her company or not, she happily educated us as first time investors. And, because of her willingness to help, guide, and support, we could easily see that Real Property Houston would be the best fit for us. Big KUDOS to Kim and her team for always going over and beyond. We look forward to a lifelong partnership for years to come and Kim will ALWAYS be my go- to person! LiTonya Roy🌸

Sonia Siawon Google

6 months ago

I had a very positive experience working with Kim at Real Property Management Houston. Kim was thoughtful, professional, and proactive in reaching out to me, who was a new owner, to make sure everything was going smoothly. Her communication was clear, courteous, and reassuring, which I truly appreciated during the process. It’s evident that she genuinely cares about building strong working relationships and providing good service. I would be happy to recommend Kim and the RPM Houston team to other property owners looking for a responsive and professional management company.