Public Storage Claim this business
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Listed under Self-Storage Facilities. located in Houston.
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Public Storage is a storage located in Houston. Rated 4.6 stars from 370 Google reviews.
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- Address2006 Westheimer Rd, Houston, TX 77098, USA
- Phone(832) 384-5261
- HoursMonday6:00 AM – 6:00 PMTuesday6:00 AM – 6:00 PMWednesday6:00 AM – 6:00 PMThursday6:00 AM – 6:00 PMFriday6:00 AM – 6:00 PMSaturday6:00 AM – 6:00 PMSunday6:00 AM – 6:00 PM
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Photosfrom Google
6 photosReviews
This was the worst storage facility I’ve ever dealt with. My unit was flooded, and the staff acted like they had no idea there was a problem. There was a hole in the ceiling of my unit that appeared to be the source of the water intrusion, and instead of properly addressing the issue, they tried to have a mechanic make a quick fix. There is visible water damage throughout the building, yet whenever I brought my concerns to management, I was given the runaround rather than real answers or assistance. As a result of the flooding, I lost tens of thousands of dollars’ worth of personal property. Based on my experience, I would never recommend this facility to anyone. The lack of accountability, communication, and concern for customers’ belongings was extremely disappointing.
Bridgette was incredibly helpful and patient with upgrading our unit. She was so friendly and explained everything well step by step.
No stress zone . No bs zone. I absolutely love it here! Perfect size units for all my belongings! I moved in January of this year and ever since the first day , Bridget, has been a God send! She is very professional and genuine! She takes her job seriously and that is refreshing and a stress free feeling! Give her a raise! I couldn’t work her position! Thanks, Mark
A recent power outage surprised my movers and me with a gate that wouldn’t open. The onsite manager did a great job assessing the situation and making calls to escalate access. Thanks to her compassion and resourcefulness, I avoided an additional $200 moving fee. We left the Greenbriar location due to lack of response following a power outage that left us for weeks without access. This manager should be recognized for her leadership. PS should also use the app to notify customers of access problems!!!
Had a problem with my gate code and Bridgette got everything fixed for me. Definitely helped me in a timely manner as I was already in a hurry. Thanks Miss Bridgette!