Houston Skin Claim this business

Sunday Nighton Google

2 months ago

Unfortunately, this is ANOTHER 1-star review. I tried hard to like old Dr. Stephen Tyring, but from the poorly run offices (more than one) to the unprofessional office/behind the counter staff; in all sincerity, and his hands-off bedside manner... I CANNOT! This all started in his Pearland office before I recently learned he’d sold the practice to another physician--along with our medical records—and I know this to be the case because after finally tracking him down to the Webster/Houston locations for my 6-month follow up visit, the rude representative at the Houston location advised that it had been sold, only after being told that the staff at the former Pearland office had contacted me. When I first visited Dr. Tyring in June ’25 at the Pearland office, as others have already pointed out, he entered the room, was standoffish—talked from a few feet away and didn’t even use the Wood’s lamp (as pointed out by Methodist’s clinic, who said at the very least, he should have. I had to go to Methodist’s clinic one week after seeing him because what he prescribed—Dupixent—just wasn’t working!), just eyeballed it and then said... DUPIXENT, which in my opinion was very extreme to be the ‘go to’ treatment, as opposed to FIRST TRYING creams, salves, or lotions—which I absolutely hated (still does). During my last visit at the Pearland office in December ’25, it started with them not opening on time, which was a chronic issue at that office... patients beating the staff and doctor to the office, and, I was told that they’d upgraded their system but I’d have to fill out another round of ridiculous paperwork because the old system couldn’t transfer any previous information (why the hell not, and why should patients be inconvenienced???!!!), and, when they converted to the automated prescription service (not their own staff calling in prescriptions), it cost me additional funds because they couldn’t comprehend that CVS/BCBS requires a 90-day subscription which costs $0, as opposed to one for 30 days—which they then charge $5 for and while some may see it as minor, any additional unnecessary cost to patients is ridiculous! After finally tracking Dr. Tyring down about 2 weeks ago, the rude office rep attempted to trivialize my complaints that they’d moved WITHOUT informing patients who were looking for them, as well as about having been randomly contacted by someone from the Pearland office had been sold too, as well as having been told that ONCE AGAIN, NEW/MORE PAPERWORK HAD TO BE COMPLETED SINCE IT COULD NOT BE TRANSFERRED (WHY???), and I asked about what was going on with our previous data... who was in control of it.  All of these things irritated the receptionist, who had no concept or concern for what I, as a patient was communicating and needed clarity about, but she was incapable of providing any salable, credible, or believable answers. In any event, I made the new appointment for 06/17/26/today, and when I arrived early (because I needed to fill out paperwork AGAIN, plus, there were torrential downpours). After finally completing it, she told me that I had a $192.00 co-pay, WHEN WITH MY INSURANCE (BCBS), THERE IS NO SUCH CO-PAY, UNLESS YOU’RE HAVING EXTRA SERVICES PERFORMED LIKE NEEDING SOMETHING SURGICALLY REMOVED OR XRAYS,  WHICH NONE OF THIS APPLIED. When questioned about why the high co-pay when all of my co-pays for Dr. Tyring had only been $10 previous, and why no prior phone call to advise, all the rude receptionist could say was “This is what your insurance company said.” She was unable to explain, and didn’t try to break down the cost, which was preposterous, as I’d just seen a different type of SPECIALIST the day before, and about 2 weeks ago, where the co-pay was......$10!!!!! I also asked if Dr. Tyring was still in network (this is the only thing I could think of that may have elevated the cost). Thus, it should not have been any different seeing Dr. Tyring, a dermatologist/specialist. The conversation devolved from there. There's so much more to tell but... I'm out of space.

tori harmeyeron Google

2 months ago

Fully agree with all the recent reviews. I have called and left messages so many times for a refill on my prescription. No answers. No call backs. Please avoid.

Atiyeh Alibolandion Google

6 months ago

Dr.stephen k Tyring was the worst doctor I have ever had, and so was his office and his staff.This doctor charged me $250 but didn't give me the prescription he was supposed to give me and now he wants another $250 to give me my prescription. This doctor and his office have no interest in the patient and are only after money. I DO NOT RECOMMEND HIM AND THIS OFFICE! By the way they never responded to phone calls The worst Dr office ever!

Jacqueline Promptonon Google

9 months ago

Dr. Tyring was very warm, caring, and knowledgeable about my concerns and was able to address them immediately. He’s the greatest dermatologist in Houston and I was very satisfied with his treatment and immediate relief with his treatment.

Erin Foxon Google

6 months ago

I would give 0 stars if I could. Our long-time dermatologist moved to this practice 1 year ago and we have had nothing but problems since. Our original dermatologist left and the new dermatologist we saw sat on results for over a week without follow-up and kept sending our prescriptions to a mail order pharmacy despite our request to use our local Walgreens. Twice the clinic made an appointment with us, then didn't inform us that the doctor wasn't in the office that day. The practice was sold twice in the past year, changing EMR systems each time and necessitating a complete redo of all patient forms. Previous test results and records were not imported into the new EMR, meaning that we had to inform the treating physician of where in the treatment cycle we were. We are much happier after finding a new, well-run practice.