The Clock Steak & Lounge Claim this business

A.T. Greenon Google

9 months ago

Reviews The Clock Tick…Tock…tick…….tock…. Food order at 9 hadn’t arrived 45 mins later. By 10:05 we couldn’t take it anymore and Cool ambience Attentive staff. Slow service. Very, very slow service. Incredibly slow service. Granted, there is as a party or 40–I know because I was in it. But when you a client books a space and requests a special menu, the deposit should not only secure the space but also set into motion securing and scheduling sufficient support staff to ensure both the late party and the regular Saturday patrons simultaneously. The team failed to deliver. Nevermind the prices on the menu. The ambience: Honestly it’s really nice. The aesthetic is perfect for a fun night out. The DJ never figured out the right volume. And the music vacillated between subtle dinner ambient noise to bad booming so loudly it felt like a discotheque. The food: (the little I did have) I demolished the charcuterie board because I was so famished. the cheese tasted a bit stale and the consistency lacked freshness. 7/10 The blackberry Canadian mule was spot on. Definitely work a sip. 9/10

Dawn Browneon Google

5 months ago

I was doing an engagement session with a couple and they wanted to grab a few drinks at a bar. We walked in right when they opened and the staff was really kind and allowed me to get a few photos of them enjoying their drinks. The hospitality was absolutely wonderful and I will be recommending this place to all my Houston couples!

Loan Phanon Google

5 months ago

UPDATE: I went one more time and same thing happened! They over cooked my steak once again, and also, the food took forever to come out and also, when reservations made they said they would have a DJ there and ended up not having one. Service was subpar at best. But the manager did try to make up for it, but after this, I won’t be coming back. The food was okay, I got the ribeye, and I had to send it back as they over cooked it, I wanted medium Rare. The sides were okay, they could step it up with more flavor. But to make things better, they did apologize and gave use free round of drinks for the mistake. The ambiance was amazing, loved the Latin music they had, and we danced and had so much fun! Definitely will give this place another try bc of the ambiance.

Elizabeth Martinezon Google

6 months ago

This was, without a doubt, one of the worst dining experiences I have ever had. For a restaurant that presents itself as “classy,” it is anything but. The service was absolutely horrendous, the atmosphere felt cheap and unrefined, and the food was completely underwhelming. We waited 1.5 hours to receive our food. We chose this place for Valentine’s Day, expecting a special evening, and instead it turned into a complete disaster. This establishment doesn’t even come close to places like Vic & Anthony’s Steakhouse, Steak 48, or Brenner’s on the Bayou. Honestly, Chili’s provides a better overall experience than this place — and that says a lot. To make matters worse, we used their valet service, and my boyfriend’s truck was returned scraped, with large yellow paint marks and noticeable scratches across the front. Completely unacceptable. When I called the restaurant to report the issue, no one answered. I left a voicemail and still have not received a single call back. The lack of accountability is infuriating. We weren’t the only ones dealing with problems, either. Another couple had been waiting 45 minutes for their vehicle because valet couldn’t even locate it. The entire operation felt disorganized and careless. Save your money and go somewhere that actually values its customers. Our Valentine’s Day was ruined, and this restaurant was entirely to blame.

Matthew Fishbeckon Google

6 months ago

We had a great first time here. The drink and service were exceptional. Jose was our waiter and he did great making us feel very welcomed. The food was great I went off on a limb and got the lamb chops with the mint jelly. It was so damn good. I would have never guessed I liked this dish the way I did. Also we asked for an odd request to have the leftovers wrapped in Saran Wrap for our dogs in the hotel room to enjoy so I could keep them in my coat pocket. Jose did it discreetly and didn’t make us feel awkward the slightest bit. Highly recommend .